Is there any official or recommended way to use Azure Communication Services Email with Golang?
Hi All, I'm currently exploring the use of Azure Communication Services (ACS) Email for sending transactional emails from an application written in Go (Golang). I've reviewed the official documentation here:…
Azure Communication Services
Azure Free Trial Phone Number (Communication Services) Won't Activate
Hello, I have a 30-day free Azure account in the US and would like to add SMS Text messaging to an app, but after trying numerous times for several days, the trial phone number will not activate, and I don't see a way to add a paid number. Is Microsoft…
Azure Communication Services

Unable to Get phone number
We're trying to add a phone number to our Communication Service and the Get function is grayed out. I've reached out to the PSTN team and they indicated that they were also unable to add the number because the account is a non-paid account. I sent them…
Azure Communication Services
Azure communication service iOS screensharing
Is screen sharing possible in iOS using Azure Communication Services (ACS) Join Room functionality? I am working on implementing screen sharing in an iOS app using Azure Communication Services (ACS) Join Room functionality. I want to know if screen…
Azure Communication Services
Could not grant admin consent. Your organization does not have a subscription (or service principal) for the following API(s): Azure Communication Services
On one of my Tenant can't grant admin consent for Teams.ManageCalls and Teams.ManageChats. I receive the error: Could not grant admin consent. Your organization does not have a subscription (or service principal) for the following API(s): Azure…
Azure Communication Services
Not able to get number
I am not able to get phone number to try quickstart example which are related to Microsoft communication services in India region. Pleas help
Azure Communication Services
Authorization Issue with Azure Communication Services: AADSTS650052 - Service Principal Missing
Hi Team, We are part of an integration team working on integrating Microsoft Azure Communication Services (ACS) with Microsoft Teams for calls and chat functionalities. During the authorization process using Microsoft Identity Platform (OAuth 2.0),…
Azure Communication Services
Unable to send emails using High Volume (Mass Mailing) Email Account
Hi, We have an High Volume (Mass Mailing) Email Account that recently stopped sending emails, and I am not sure why and I don't know a lot about it because I was not the one who set it up. It stopped working for almost a week now.
Azure Communication Services
Some emails are putting plaintext that should be in the body as an attachment
We've been using ACS for sending for a little while, but as of today clients that had been receiving emails normally have started receiving them with the body text as an attachment. These emails are plaintext, and the application that sends them via an…
Azure Communication Services
Azure Communication Service - unable to validate SPF record - Valimail
Hello, we have the same issue as the below link: We use a service called Valimail for our many SPF records which utilises macros (variables) which it seems the Azure Communication Service is unable to read. We have been able to validate both our domain…
Azure Communication Services
Request for Technical Support & Reference Architecture for Azure-Based Voice Call Automation Pipeline
We are developing an end-to-end voice AI automation pipeline for a healthcare provider using Azure-native components. The solution will be agentic, with AI agents orchestrating healthcare careflows in the future—leveraging Azure Communication Services…
Azure Communication Services
How can we test multiple outbound PSTN calls during development using Azure Communication Services?
We're developing an AI-powered orchestration engine for healthcare communication at Medical Guardian. The system is designed to initiate outbound voice calls using Azure Communication Services (ACS), integrated with Azure Functions, Azure Speech Services…
Azure Communication Services
Azure Communication Services Call Latency
We are experiencing longer than normal latency using Azure Communication Services when connecting two PTSN participants. We are using AzureCommunicationServices.CallAutomation NuGet package v1.2.0 and the CreateCallAsync method to establish a call to a…
Azure Communication Services
Persistent Error When Using ChatClient
When trying to list participants or messages, I continuously receive errors. I am able to use the connection string to send messages, but am unable to fetch the latest message to return. When doing so, I get the following error. The chat previously had…
Azure Communication Services
What’s the Best Way to Handle Interruptions in Azure Communication Services?
Hi all, We’re building a voice-based AI assistant using Azure Communication Services (ACS), and we're exploring how to enable seamless interruption handling during calls. Use Case: We want the assistant to speak using TTS (e.g., play_media(...)) and be…
Azure Communication Services
Why are quota increase support requests for Azure Email Serices behind a pay wall?
The way to increase the quota limit on a custom email domain is currently behind a "pay wall." Follow this article: https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-quota-increase Try to create a support…
Azure Communication Services
Unable to Add Mail From Address in Azure Communication Services (+Add Button Disabled)
Hi team, I’ve successfully verified my custom domain turnqey.xyz under Azure Communication Services — with SPF, DKIM, and DKIM2 all showing as Verified. However, under Communication Services > Email > Mail From Addresses, the + Add button is…
Azure Communication Services
Share audio is not working with Azurecommunicationcalling iOS SDK
I am able to share screen with ACS Properly with Broadcast extension , Whenever I m going to share audio I m getting error :- Error Domain=ACSCallingShared Code=1 "Failed" UserInfo={NSLocalizedDescription=Failed} Is Audio sharing possible in…
Azure Communication Services
We have subscription for Azure communication Service for WhatsApp messaging we want to used same service in staging and production site is it possible?
We have subscription for Azure communication Service for WhatsApp messaging we want to used same service in staging and production site is it possible? As our staging is used for development purpose.
Azure Communication Services
Try Phone Calling not working with our configuration
We are trying to integration ACS service for calling using azure phone number. we have already generated Trial phone number but now its not allowing us to call.