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Replace & install compute cartridge on Surface Hub 2S

  • Article
  • Applies to: Surface Hub 2S

This article explains how to remove the Surface Hub 2S compute cartridge, pack it for shipment, and install a new compute cartridge.
Image of the compute cartridge.

Step Task Illustration
1. Unplug all cables, slide the cover sideways, and unscrew the locking screw of the compute cartridge. Image that shows how to unplug all cables, slide the cover sideways, and unscrew the locking screw of the compute cartridge.
2. Slide the compute cartridge out of the unit. Image that shows how to slide the compute cartridge out of the unit.
3. You'll need the compute cartridge and a screwdriver. Image that shows you will need the compute cartridge and a screwdriver.
4. Remove the cover screw and the cover from the compute cartridge, and then remove the solid state drive (SSD). When finished, replace the cover. Image that shows how to remove the cover screw and the cover from the compute cartridge, and then remove the solid state drive (SSD). When finished, replace the cover.
5. You'll need the original packaging for your replacement compute cartridge. Image that shows original packaging for your replacement compute cartridge.
6. Place the old compute cartridge in the packaging. Image that shows placement of the old compute cartridge in the packaging.
7. Place the old compute cartridge and its packaging into the box that was used for the replacement compute cartridge. Reseal the box. Image that shows how to place the old compute cartridge and its packaging into the box that was used for the replacement compute cartridge. Reseal the box.
8. Slide the replacement compute cartridge into the unit. Image that shows how to slide the replacement compute cartridge into the unit.
9. Fasten the locking screw and slide the cover into place Image that shows how to fasten the locking screw and slide the cover into place.

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