Step 5: Map identities of Dropbox Drive to Microsoft 365 accounts

Identity Mapping is the process of matching the domain, user, and group identities in the source to those identities in Microsoft 365. This process is important to migration. If identities aren't properly set up before migration, it can result in users losing access to content. It can also result in file metadata being incorrect at the destination.

To map your identities, select Map identities from the menu bar on the Folder migrations tab.

Automap

By default, Migration Manager automaps the identities for you based on the exact match of identity names between the source and the destination.

In most cases, automapping is unlikely to map all the identities. You can manually edit individual identities or import identities.

Edit individual identities

To edit a single mapping discovered in the automapping process:

1. Highlight the row to activate the mapping panel.
2. Input the equivalent Microsoft 365 domain, user, or group.
3. Select Save.

Import identities

If you want to add one single user mapping or group mapping:

1. Select the Import users and groups button from the menu bar to activate the importing panel.
2. Choose Sing user mapping or Sing group mapping.
3. Input the user or group in both the source and the destination textboxes.
4. Select Save.

If you have many mappings to edit:

1. Select the Import users and groups button from the menu bar to activate the importing panel.
2. Choose Batch upload.
3. Download the CSV template to your computer, adding to or modifying the "Microsoft 365 identity" column in the downloaded CSV template. Save your file as a .csv file with any name you wish.
4. Choose Select file to upload the file you saved.
5. Select Save.

Step 6: Migrate and monitor