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Background
We're excited to introduce localization as part of Microsoft Engage Center's self-help feature launch.
In the new Microsoft Engage Center (Services Hub) platform, we're adopting the Ibiza framework to provide consistent localization across platforms. Our first major step on this journey is the self-help support feature launch: as part of the enhanced self-help flow, you can now view localized content in the major languages Ibiza supports. As we continue to launch new features within Microsoft Engage Center, we'll ensure consistent localization as each is added to the platform.
You can view the enhanced self-help support request creation process in your local language (if supported) by navigating to settings and selecting your language and region from the dropdown menus, then going through the steps to open a new support request.
Supported languages
Microsoft Engage Center offers the enhanced self-help support request creation experience in 19 languages:
- Chinese (Simplified)
- Chinese (Traditional)
- Czech
- Dutch
- English
- French
- German
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Polish
- Portuguese (Brazil)
- Portuguese (Portugal)
- Russian
- Spanish
- Swedish
- Turkish
Change your language and region
Sign in to Microsoft Engage Center, then select the Settings icon at the top of the page.
Select the Language + region section in the side menu.
Select your desired Language from the dropdown list.
Select your desired Regional format from the dropdown list.
Select the blue button labeled Apply to save and apply your changes.
When a box appears asking if you're sure you want to apply the changes, select the blue button labeled Ok.
When the settings are successfully updated, the site reloads and drops you into the main Settings page for Microsoft Engage Center.
