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This is the release history page for the Unified Service Desk Developer Guide.
Release history for Version 1.2.0, April 2015
| New and updated topics | Description of changes |
|---|---|
Use Parature knowledge for effective customer engagement Configure Parature knowledge base in Unified Service Desk Walkthrough 8: Use Parature knowledge within your agent application |
New topics containing information about how to configure Parature knowledge management integration in Unified Service Desk. |
Added information about the new CopyToClipboard action. |
|
Added information about the enhanced Navigate action. |
|
Added information about the enhanced Navigate action. |
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Added information about the new SetVisualProperty action. |
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New topic containing information on how to manually add a UII action to a hosted control. |
|
Panels, panel types, and panel layouts in Unified Service Desk |
Added information about the new USDPopUpPanel panel type. |
Release history for Version 1.1.0, December 2014
| New and updated topics | Description of changes |
|---|---|
New document |
Initial version for the Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM Online release. |
See Also
Concepts
What's new in Unified Service Desk for developers
Other Resources
Unified Service Desk Developer Guide
Unified Service Desk
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