Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Description
The common properties for a service call document in the Field Service module in Microsoft Dynamics GP.
Properties
Property |
Type |
Length |
Default |
Description |
|---|---|---|---|---|
CustomerReference |
string |
22 |
Empty |
The customer's reference on the service call. |
Description |
string |
62 |
Empty |
A description of the service call. |
IsOnHold |
boolean |
N/A |
False |
Indicates when the service call is on hold. |
PaymentTermsKey |
N/A |
Empty |
The payment terms key object that uniquely identifies the payment term for the service call. |
|
PriceLevelKey |
N/A |
Empty |
The price level key object that uniquely identifies the price level for the service call. |
|
Priority |
int |
N/A |
0 |
The priority level of the service call. |
ResponseDateTime |
dateTime |
N/A |
Empty |
The date and time by which a response should be initiated for the service call, based on any applicable contract terms. |
ServiceAreaKey |
N/A |
Empty |
The service area key object that uniquely identifies the service area for the service call. |
|
ServiceContractKey |
N/A |
Empty |
The service contract key object that uniquely identifies the service contract for the service call. |
|
ServiceTypeKey |
N/A |
Empty |
The service type key object that uniquely identifies the service type for the service call. |
|
ShipToAddress |
N/A |
Empty |
The address details for the ship to address. |
|
StatusCodeKey |
N/A |
Empty |
The status code key object that uniquely identifies the status for the service call. |
|
TechnicianKey |
N/A |
Empty |
The service technician key object that uniquely identifies the technician for the service call. |
|
TimeZoneKey |
N/A |
Empty |
The time zone key object that uniquely identifies the time zone for the service call. |
|
DocumentTotal |
N/A |
N/A |
The total price of the current service call, including all labor, parts, additional charge, expense and sales tax values. This property is read-only. |
|
EstimatedTimeToRepair |
decimal |
N/A |
0.0 |
The time it typically takes to perform a repair based on the item, techniaicn, and problem code. This property is read-only. |
LaborCharges |
N/A |
N/A |
The details of labor charges related to the service call. This property is read-only. |
|
MiscellaneousCharges |
N/A |
N/A |
The details of miscellaneous charges related to the service call. This property is read-only. |
|
PartsCharges |
N/A |
N/A |
The details of part charges related to the service call. This property is read-only. |
|
PreTaxDocumentAmount |
N/A |
N/A |
A summary of the pre-tax price of all labor, parts, additional charge and expense entries attached to the service call. This property is read-only. |
|
SalesPersonKey |
N/A |
Empty |
The salesperson key object that uniquely identifies the salesperson for the service call. This property is read-only. |
|
ServiceContractLine |
decimal |
N/A |
N/A |
The line sequence number of the contract associated to the service call. This property is read-only. |
TaxAmount |
N/A |
N/A |
The projected sales tax amount for the service call. This property is read-only. |
|
TaxExemptNumber1 |
string |
N/A |
N/A |
The customer's tax exemption number. This property is read-only. |
TaxExemptNumber2 |
string |
N/A |
N/A |
An additional customer's tax exemption number. This property is read-only. |
TaxScheduleKey |
N/A |
N/A |
The tax schedule key object that uniquely identifies the tax schedule for the service call. This property is read-only. |
|
Distributions |
N/A |
N/A |
A collection of service distributions. |
|
Audits |
N/A |
N/A |
A collection of service call document audits. |