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The CaseDetail table contains the records of the detailed cases.
Methods
| Method | Description | |
|---|---|---|
.gif "Public method") |
aosValidateDelete | Validates on the server that the specified record can be deleted from a table. (Inherited from xRecord.) |
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aosValidateInsert | Validates on the server that the specified record can be inserted. (Inherited from xRecord.) |
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aosValidateRead | Validates on the server that the specified record can be read. (Inherited from xRecord.) |
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aosValidateUpdate | Validates on the server that the specified record can be updated. (Inherited from xRecord.) |
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buf2con | Packs the table buffers of an xRecord instance into an X++ container. (Inherited from xRecord.) |
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calcLatestCompletionDateTime | |
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calcServiceLevelAgreementCompliance | |
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cancelTimeOut | Cancels a previous method call to the setTimeOut method. (Inherited from Object.) |
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canSubmit | Indicates whether the case document can be submitted by the user. (Inherited from CaseDetailBase.) |
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canSubmitToWorkflow | Indicates whether submission to workflow is possible. (Inherited from xRecord.) |
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caption | Gets and sets the caption property of a table. (Inherited from xRecord.) |
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caseCategory | Gets the Case category for Case record. |
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checkInvalidFieldAccess | Gets and sets invalid field access. (Inherited from xRecord.) |
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checkRecord | Gets and sets the property that indicates whether to check mandatory fields. (Inherited from xRecord.) |
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checkRestrictedDeleteActions | Gets and sets the property that indicates whether a record can be deleted. (Inherited from xRecord.) |
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clear | Removes all rows from the table buffer. (Inherited from xRecord.) |
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company | Gets and sets the property that indicates a legal entity for the record. (Inherited from xRecord.) |
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con2buf | Unpacks a container into the table buffers. (Inherited from xRecord.) |
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concurrencyModel | Gets and sets the default concurrency model to use to update records. (Inherited from xRecord.) |
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context | Gets and sets the context property. (Inherited from xRecord.) |
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data | Retrieves a row from the table. (Inherited from xRecord.) |
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dataSource | Retrieves the data source of the table. (Inherited from xRecord.) |
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dateTimeAnswered | |
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dateTimeSent | (Inherited from CaseDetailBase.) |
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defaultField | Populates default values in a field in the table. (Inherited from xRecord.) |
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defaultRow | Populates default values in fields in the table in the non-interactive case. (Inherited from xRecord.) |
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delete | Deletes the current record from the database. (Inherited from CaseDetailBase.) |
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disableCache | Gets and sets the property that indicates whether caching is disabled. (Inherited from xRecord.) |
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displayOwnerName | (Inherited from CaseDetailBase.) |
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displayParentCase | (Inherited from CaseDetailBase.) |
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dispose | Releases resources that are used by the xRecord object. (Inherited from xRecord.) |
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doClear | Removes all rows from the table buffer and bypasses any additional logic in the clear method of the table. (Inherited from xRecord.) |
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doDelete | Deletes the current record from the table and bypasses any additional logic in the delete method of the table. (Inherited from xRecord.) |
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doInsert | Inserts the record into the table and bypasses any additional logic in the insert method of the table. (Inherited from xRecord.) |
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doUpdate | Updates the current record and bypasses any additional logic in the update method of the table. (Inherited from xRecord.) |
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doValidateDelete | Performs the action to validate that a record can be deleted. (Inherited from xRecord.) |
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equal | Determines whether the specified object is equal to the current one. (Inherited from xRecord.) |
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existsActiveWorkItem | Checks whether a case document is participating in an active workflow. (Inherited from CaseDetailBase.) |
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fieldAccessRight | Returns the field access right. (Inherited from xRecord.) |
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fieldBufferAccessRight | Returns the field access right for the current record. (Inherited from xRecord.) |
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fieldState | Sets or returns the state of a field in the table buffer. (Inherited from xRecord.) |
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getAllowRedefault | Returns the list of fields that are allowed to re-default. (Inherited from xRecord.) |
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getDefaultingDependencies | Returns the container that holds defaulting dependencies. (Inherited from xRecord.) |
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getExtension | Returns the table extension. (Inherited from xRecord.) |
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getFieldValue | Gets the value of the specified field from a table buffer. (Inherited from xRecord.) |
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getInstanceRelationType | Returns the table name that corresponds to the InstanceRelationType ID. (Inherited from xRecord.) |
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getPhysicalTableName | Return the physical table name, which, in the case of the SQL Temp DB table, is the table instance name. (Inherited from xRecord.) |
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getPresenceFieldData | Retrieves the PresenceInfo value from the specified field. (Inherited from xRecord.) |
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getSQLStatement | Gets the SQL statement that is used to return records from the database. (Inherited from xRecord.) |
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getTableInInstanceHierarchy | (Inherited from xRecord.) |
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getTableType | Indicates the type of the table. (Inherited from xRecord.) |
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getTimeOutTimerHandle | Returns the timer handle for the object. (Inherited from Object.) |
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handle | Retrieves the handle of the class of the object. (Inherited from Object.) |
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hasRelatedTable | Indicates whether a foreign key constraint buffer is linked with the table. (Inherited from xRecord.) |
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helpField | Retrieves a string that contains the Help text for the specified field. (Inherited from xRecord.) |
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initFromCaseWebDetail | Initializes a CaseDetail record from the information in a CaseWebDetail record. |
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initFromCategory | |
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initFromCommon | (Inherited from CaseDetailBase.) |
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initOwnerWorker | Set the initial value of the OwnerWorker field. (Inherited from CaseDetailBase.) |
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initValue | Initializes field values in a new CaseDetailBase record. (Inherited from CaseDetailBase.) |
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inputStatus | Sets or returns the current input status of the table buffer. (Inherited from xRecord.) |
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insert | Inserts the current record into the database. (Inherited from CaseDetailBase.) |
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interactiveContext | Sets or returns the current interactive context of the table buffer. (Inherited from xRecord.) |
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isFieldDataRetrieved | Checks whether the data of the given field has been retrieved. (Inherited from xRecord.) |
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isFieldSet | Checks whether a field has a Set or Defaulted state. (Inherited from xRecord.) |
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isFormDataSource | Indicates whether the data source is a form. (Inherited from xRecord.) |
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isNewRecord | Returns true if the record is a new record that hasn't been persisted yet. (Inherited from xRecord.) |
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isPartOfUOWSaveChanges | (Inherited from xRecord.) |
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isTempDb | Indicates whether the type of the table is SQL TempDB. (Inherited from xRecord.) |
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isTmp | Indicates whether this is a temporary table. (Inherited from xRecord.) |
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isUserTaskOwner | Indicates whether the current record is assigned to the current user. (Inherited from CaseDetailBase.) |
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joinChild | Finds the join child of the current record. (Inherited from xRecord.) |
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joinParent | Finds the join parent of the current record. (Inherited from xRecord.) |
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linkPhysicalTableInstance | Checks whether there is a link for the physical table instance for the record. (Inherited from xRecord.) |
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merge | Merges the current table with the specified table. (Inherited from xRecord.) |
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modifiedField | (Inherited from CaseDetailBase.) |
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modifiedFieldValue | Modifies the specified field to the original value. (Inherited from xRecord.) |
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new | Initializes a new instance of the Object class. (Inherited from Object.) |
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notify | Releases the hold on an object that has called the wait method on this object. (Inherited from Object.) |
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notifyAll | Releases a lock on the object that was issued by the wait method on this object. (Inherited from Object.) |
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objectOnServer | Determines whether the object is on a server. (Inherited from Object.) |
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orig | Retrieves the original values of the current record. (Inherited from xRecord.) |
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overwriteSystemfields | Gets and sets the property that indicates whether system fields can be overwritten. (Inherited from xRecord.) |
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owner | Returns the instance that owns the object. (Inherited from Object.) |
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postCacheLoad | Is executed after data is hit from the cache for the select operation on the table. (Inherited from xRecord.) |
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postLoad | Is executed after a record is read. (Inherited from xRecord.) |
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preRemoting | Is executed before a cross-tier call is about to be executed for the table that would pack its state to the other tier. (Inherited from xRecord.) |
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previewPaneTitle | Gets the title that is on top of the preview pane. (Inherited from CaseDetailBase.) |
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queryTimedOut | Indicates whether the query exceeded the time limit for execution. (Inherited from xRecord.) |
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queryTimeout | Gets and sets the property that indicates the time limit for the execution of a query. (Inherited from xRecord.) |
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readCommittedLock | (Inherited from xRecord.) |
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readPast | Gets and sets the property that indicates whether to skip rows that are locked by other processes when a record is read. (Inherited from xRecord.) |
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recordLevelSecurity | Gets and sets the property that indicates whether to apply security on a record level. (Inherited from xRecord.) |
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relatedTable | Sets or returns the related buffer of a link of a table buffer. (Inherited from xRecord.) |
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renamePrimaryKey | Renames the foreign keys in other tables according to the change of the corresponding primary key value in this table. (Inherited from xRecord.) |
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reread | Rereads the record from the table. (Inherited from xRecord.) |
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RowCount | Retrieves the number of rows in the table. (Inherited from xRecord.) |
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selectForUpdate | Gets and sets the property that indicates whether to select records for update when they are read. (Inherited from xRecord.) |
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selectLocked | Indicates whether to select locked records. (Inherited from xRecord.) |
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selectRefRecord | Selects the record by referenced field ID. (Inherited from xRecord.) |
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selectWithRepeatableRead | Gets and sets the property that indicates whether repeatable read is enabled. (Inherited from xRecord.) |
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serviceLevelAgreementStartDateTime | |
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setConnection | Sets the user connection for this table. (Inherited from xRecord.) |
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setCrossPartition | Sets or resets cross-partitioning for the table. (Inherited from xRecord.) |
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setFieldValue | Sets the field value in the record buffer. (Inherited from xRecord.) |
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setSQLTracing | Enables or disables SQL tracing mode. (Inherited from xRecord.) |
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setTimeOut | Sets up the scheduled execution of a specified method. (Inherited from Object.) |
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setTmp | Sets the table so that it is not persisted to the database. (Inherited from xRecord.) |
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setTmpData | Sets the contents of the temporary table to the specified data. (Inherited from xRecord.) |
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setXDSContext | Sets new XDS context. (Inherited from xRecord.) |
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skipAosValidation | Gets and sets the property that indicates whether to skip validation of Microsoft Dynamics AX Application Object Server (AOS). (Inherited from xRecord.) |
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skipDatabaseLog | Gets and sets the property that indicates whether to skip database log requests. (Inherited from xRecord.) |
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skipDataMethods | Gets and sets the property that indicates whether to discard overloaded methods. (Inherited from xRecord.) |
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skipDeleteActions | Gets and sets the property that indicates whether to skip delete actions on the table. (Inherited from xRecord.) |
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skipDeleteMethod | Gets and sets the property that indicates whether to discard overloaded methods. (Inherited from xRecord.) |
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skipEvents | Provides an option to turn off calling the Application.event* methods for the lifetime of an xRecord object. (Inherited from xRecord.) |
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skipPostLoad | Gets and sets the property that indicates whether to skip executing the xRecord.postLoad method on the table. (Inherited from xRecord.) |
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skipTTSCheck | Gets and sets the property that indicates whether to skip the check to determine whether the record is selected for update. (Inherited from xRecord.) |
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suppressWarnings | Gets and sets the property that indicates whether to suppress warnings for this pointer. (Inherited from xRecord.) |
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tableAccessRight | Returns the table access right. (Inherited from xRecord.) |
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tableBufferAccessRight | Returns the table access right for the current record. (Inherited from xRecord.) |
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takeOwnershipOfTempDBTable | (Inherited from xRecord.) |
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toolTipField | Retrieves the HelpText value for the specified field. (Inherited from xRecord.) |
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toolTipRecord | Retrieves the ToolTip value for the current record. (Inherited from xRecord.) |
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toString | Returns a string that represents the current object. (Inherited from Object.) |
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ttsabort | Aborts a transaction that was started by a call to the ttsbegin method. (Inherited from xRecord.) |
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ttsbegin | Starts a transaction that can be either committed by the ttscommit method or aborted by the ttsabort method. (Inherited from xRecord.) |
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ttscommit | Commits a transaction that was started by a call to the ttsbegin method. (Inherited from xRecord.) |
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update | Updates the current record in the database. (Inherited from CaseDetailBase.) |
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usageCount | Retrieves the current number of references (the value of the reference counter) that the object has. (Inherited from xRecord.) |
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useExistingTempDBTable | (Inherited from xRecord.) |
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validateCategoryType | (Inherited from CaseDetailBase.) |
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validateDelete | Determines whether the current record is valid and ready to be deleted from the database. (Inherited from CaseDetailBase.) |
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validateField | Validates whether the OwnerWorker field of the CaseDetailBase table belongs to the current legal entity. Checks the CaseStatus field of the CaseDetailBase table. (Inherited from CaseDetailBase.) |
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validateFieldValue | (Inherited from xRecord.) |
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validateWrite | Validates whether the OwnerWorker field of the CaseDetailBase table belongs to the current legal entity. (Inherited from CaseDetailBase.) |
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validTimeStateUpdateMode | Sets a valid time state update mode on the cursor. (Inherited from xRecord.) |
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wait | Pauses a process. (Inherited from Object.) |
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wasCached | Specifies the location from which the data was retrieved. (Inherited from xRecord.) |
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write | Updates a record if it exists; otherwise, inserts a record. (Inherited from xRecord.) |
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xml | Retrieves an XML string that represents the current object. (Inherited from xRecord.) |
.gif "Static member") |
::find | |
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::findRec |
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Fields
| Field | Type | Configuration key | Description |
|---|---|---|---|
| AnswerId | Extended Data Type: KMVirtualNetworkAnswerTableId Type: String |
KMQuestionnaireBasic | Identify a planned or answered questionnaire |
| CaseId | Extended Data Type: CaseId Type: String |
None | The identification number assigned to the case |
| CategoryRecId | Extended Data Type: CaseCategoryRecId Type: Int64 |
None | The category that the case is assigned to |
| ClosedBy | Extended Data Type: SysUserId Type: String |
None | The user role assigned to the employee that closed the case |
| ClosedDateTime | Extended Data Type: ClosedDateTime Type: UtcDateTime |
None | The date and time that the case was closed |
| Compliance | Extended Data Type: SMAServiceLevelAgreementCompliance Type: Real |
SMA | The compliance value after a service level agreement time log entry has been closed. |
| ContactPersonId | Extended Data Type: ContactPersonId Type: String |
None | View or select the identification of the contact for the case |
| createdBy | Extended Data Type: CreatedBy Type: String |
None | |
| createdDateTime | Extended Data Type: CreatedDateTime Type: UtcDateTime |
None | |
| dataAreaId | Extended Data Type: DataAreaId Type: String |
None | |
| Department | Extended Data Type: OMDepartmentRecId Type: Int64 |
None | View or select the area of the organization where the primary owner of the selected case is located |
| Description | Extended Data Type: Description Type: String |
None | A description of the case |
| EmailId | Extended Data Type: SysEmailId Type: String |
None | The e-mail identification for the case follow up |
| InstanceRelationType | Extended Data Type: CaseInstanceRelationType Type: Int64 |
None | Instance relation type of the Case table |
| Memo | Extended Data Type: Notes Type: VarString |
None | View or enter additional notes about the selected case |
| modifiedBy | Extended Data Type: ModifiedBy Type: String |
None | |
| modifiedDateTime | Extended Data Type: ModifiedDateTime Type: UtcDateTime |
None | |
| modifiedTransactionId | Extended Data Type: ModifiedTransactionId Type: Int64 |
None | |
| OwnerWorker | Extended Data Type: CrmWorkerRecId Type: Int64 |
None | The identification of the employee responsible for the case |
| Partition | Extended Data Type: Partition Type: Int64 |
None | (This field applies only to the following version(s): Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2 (SYS)) |
| Party | Extended Data Type: DirPartyRecId Type: Int64 |
None | The name of the party record that the case is created for |
| PlannedEffectiveDate | Extended Data Type: EngChgCasePlannedEffectiveDate Type: Date |
EngChgCase | Date when the change documented in the case is planned to be effective (This field applies only to the following version(s): Microsoft Dynamics AX 2012 R3) |
| Priority | Extended Data Type: smmLeadPriority Type: String |
SmmLead | View or select the priority of the selected case |
| Process | Extended Data Type: CaseProcess Type: String |
None | The defined process that the case will follow |
| ProjId | Extended Data Type: ProjId Type: String |
ProjBasic | The billing project assigned to the case |
| QuestionnaireId | Extended Data Type: KMCollectionId Type: String |
KMQuestionnaireBasic | View or select the questionnaire that was used in the case follow-up |
| RecId | Extended Data Type: RecId Type: Int64 |
None | |
| recVersion | Extended Data Type: RecVersion Type: Integer |
None | |
| relationType | Extended Data Type: RelationType Type: Int64 |
None | |
| Resolution | Enumeration: CaseResolutionType |
None | Set the resolution of the case |
| ServiceLevelAgreementId | Extended Data Type: SMAServiceLevelAgreementId Type: String |
SMAManagement | The service level agreement for the case |
| ServiceLevelAgreementStatus | Enumeration: SMALogStatus |
SMA | The service level agreement status of the case |
| SLALatestCompletionDateTime | Extended Data Type: SMALatestCompletionDateTime Type: UtcDateTime |
SMA | The date that the case must be completed by |
| StageId | Extended Data Type: SMAStageId Type: String |
SMA | Service order stage |
| Status | Enumeration: CaseStatus |
None | View or update the status of a case |
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Field Groups
| Field Group | Fields |
|---|---|
| Owner | |
| SLA | |
| Process | |
| Project | |
| Source | |
| Admin | |
| AutoReport | |
| FollowUp | |
| General | |
| Memo | |
| Identification | |
| Misc | |
| Other | |
| Overview |
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Relations
| Relation | Table | Lines |
|---|---|---|
| CaseCategoryHierarchyDetail | CaseCategoryHierarchyDetail | |
| CaseDetailBase | CaseDetailBase | |
| CaseId | CaseDetailBase | |
| ClosedBy | UserInfo | |
| ContactPerson | ContactPerson | |
| ContactPersonId | ContactPerson | |
| dataAreaId | DataArea | |
| DirAddressBookParty | DirAddressBookPartyAllView | |
| EmailId | SysEmailTable | |
| Hierarchy | Hierarchy | |
| KMCollection | KMCollection | |
| KMVirtualNetworkAnswerLine | KMVirtualNetworkAnswerLine | |
| KMVirtualNetworkAnswerTable | KMVirtualNetworkAnswerTable | |
| OMOperatingUnit | OMOperatingUnit | |
| OnwerWorker | HcmWorker | |
| Partition | Partitions | |
| Party_FK | DirPartyTable | |
| Priority | smmLeadPriorityTable | |
| ProjTable | ProjTable | |
| SMAServiceLevelAgreementTable | SMAServiceLevelAgreementTable | |
| SMAStageTable | SMAStageTable | |
| smmLeadPriorityTable | smmLeadPriorityTable | |
| SysEmailTable | SysEmailTable | |
| UserInfo | UserInfo |
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Indexes
| Index | AllowDuplicates | Enabled | Fields |
|---|---|---|---|
| RecId | No | Yes |
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Inheritance Hierarchy
xRecord Class
Common Table
CaseDetailBase Table
CaseDetail Table