Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Note
Effective April 1, 2025, Microsoft Entra Permissions Management will no longer be available for purchase, and on October 1, 2025, we'll retire and discontinue support of this product. More information can be found here.
This section addresses how to troubleshoot issues with Permissions Management.
One time passcode (OTP) email
The user didn't receive the OTP email.
- Check your junk or Spam mail folder for the email.
Reports
The individual files are generated according to the authorization system (subscription/account/project).
- Select the Collate option in the Custom Report screen in the Permissions Management Reports tab.
Data collection in AWS
Data collection > AWS Authorization system data collection status is offline. Upload and transform is also offline.
- Check the Permissions Management-related role that exists in these accounts.
- Validate the trust relationship with the OpenID Connect (OIDC) role.