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"There are no products affected by this package installed on this system when you try to update the SharePoint."
This a quite a common message that you experience while you are trying to install updates in SharePoint.
These updates can be
- Hotfixes
- SharePoint Updates
- KBs
As the message indicates, it's giving a feeling that it has been installed in the environment, But when you check in the Central Admin you might wonder if it is not installed yet.
How to check the Updates are installed in the SharePoint Environment
- Open Central Admin
- Navigate to Upgrade and Migration
You can check info from Central Admin -> Upgrade and Migration
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Select View Farm where you can examine all the patches in the SharePoint environment.
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Here you can see whether a particular patch is really installed or not. If it is not installed and you are getting the message there is something else to check on. There could be various reasons for this.
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But most of the times pending windows updates are the root.
How to check windows updates and install the updates
There are many ways that you can check updates, We are describing a common way which can be applicable for most scenarios:
- Go to Control Panel
- Then click Check for updates to confirm that is there any pending updates in the system
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Check products and patch installation status.
For this issue there are pending updates in Windows Updates in Control Panel.
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You can install pending updates from here.
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After installing the updates you can restart the machine (this is optional) to give a fresh try.