Dall-E 2 of 2 Capacity Unit Shadow ?

Question

Dall-E 2 of 2 Capacity Unit Shadow ?

Arthur TERRYN 20

Hello,

I am encountering the following error when deploying Azure OpenAI resources with AzureChat (https://github.com/microsoft/azurechat.git) and got the same problem with GUI :

InsufficientQuota: This operation require 1 new capacity in quota Capacity Unit - Dalle, which is bigger than the current available capacity 0. The current quota usage is 2 and the quota limit is 2 for quota Capacity Unit - Dalle.

However, when I check my Azure subscription, I do not see any DALL-E resources or deployments that would consume this quota. I have already reviewed my Azure OpenAI and Cognitive Services resources in the target region, but nothing appears to be using DALL-E capacity.

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How can I identify what is consuming my DALL-E quota?
Is there a way to release or reset this quota if the resources are not visible?
What steps should I take to resolve this and proceed with my deployment?

Thank you in advance for your help!

Saideep Anchuri 6,880 Reputation points Microsoft External Staff Moderator

2025-05-09T03:40:16.7033333+00:00

Hi Arthur TERRYN

Following up to see if the above answer was helpful.

Thank You.
Arthur TERRYN 20 Reputation points

2025-05-09T07:52:05.6233333+00:00

Thank you very much for your detailed answer.

It is indeed very likely that the issue was due to a resource being deleted programmatically, which would explain why the quota remained unavailable for 48 hours.

Your explanation helped me better understand the situation. The quota has now been released. Thanks again for your valuable assistance !
Saideep Anchuri 6,880 Reputation points Microsoft External Staff Moderator

2025-05-09T07:58:33.5066667+00:00

Hi Arthur TERRYN

Thanks for your patience, from the above conversation please tell us if anything was helpful to you, so that we can convert it to answer. Then, if you could Accept Answer and Upvote it for the benefit of community, it will be helpful to others.

Thank you

Accepted answer

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Saideep Anchuri 6,880 Reputation points Microsoft External Staff Moderator

2025-05-09T03:40:16.7033333+00:00

Hi Arthur TERRYN

Following up to see if the above answer was helpful.

Thank You.
Arthur TERRYN 20 Reputation points

2025-05-09T07:52:05.6233333+00:00

Thank you very much for your detailed answer.

It is indeed very likely that the issue was due to a resource being deleted programmatically, which would explain why the quota remained unavailable for 48 hours.

Your explanation helped me better understand the situation. The quota has now been released. Thanks again for your valuable assistance !
Saideep Anchuri 6,880 Reputation points Microsoft External Staff Moderator

2025-05-09T07:58:33.5066667+00:00

Hi Arthur TERRYN

Thanks for your patience, from the above conversation please tell us if anything was helpful to you, so that we can convert it to answer. Then, if you could Accept Answer and Upvote it for the benefit of community, it will be helpful to others.

Thank you

Answer 1

Hi Arthur TERRYN

To identify what is consuming your DALL-E quota, you can check the Azure portal under the Cognitive Services Usages Reader role, which provides access to view quota usage across your Azure subscription. If you do not see any DALL-E resources or deployments, it might be possible that there are hidden deployments or resources that are not immediately visible.

If you need to release or reset the quota, you typically have to delete any associated deployments. If you delete a resource using the Azure portal, ensure that all deployments are deleted first to free up the quota. If you delete a resource programmatically, the quota allocation will remain unavailable for 48 hours until the resource is purged. To trigger an immediate purge, follow the instructions for purging a deleted resource.

If you are unable to identify any specific resources consuming the quota and still facing the issue, you can try the following steps:

Check for any recent changes or deployments that might have triggered the quota consumption.
Verify if there are any dependencies or linked services that could be indirectly utilizing the DALL-E capacity.
Ensure that there are no pending operations or failed deployments that might be holding onto the quota.

Kindly refer below link: quotas-limits

Manage quota limits

Thank you.

Arthur TERRYN 20 Reputation points

2025-05-09T08:14:11.7133333+00:00

Thank you very much Saideep Anchuri for your detailed answer.

It is indeed very likely that the issue was due to a resource being deleted programmatically, which would explain why the quota remained unavailable for 48 hours.

Your explanation helped me better understand the situation. The quota has now been released. Thanks again for your valuable assistance !

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Dall-E 2 of 2 Capacity Unit Shadow ?

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