Graph API Subscription Error for Specific Users

bani s 0 Reputation points
2025-05-05T02:59:10.26+00:00

Encountering an issue while using Microsoft Graph to subscribe to a user's mailbox. The subscription works for most users, but fails for a few with the following error:

ExceptionMessage: Code: ExtensionError Message: Operation: Create; Exception: [Status Code: InternalServerError; Reason: The operation failed with a permanent mailbox error. Error Details: CallFailedException: Cannot query rows in a table., MapiExceptionCallFailed: MapiExceptionCallFailed: QueryRows operation has failed
AdditionalData: date: 2025-04-29T08:12:49 request-id: 7090d5fb-6e35-4ac6-9e0e-8c7884e8087f

Any suggestions on why this error is occurring, particularly since it has only been observed recently?

Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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