Unable to create new lab service. Original lab service, in use for 3 years, disappeared.

Greg Reddick 0 Reputation points
2025-05-04T23:43:25.1266667+00:00

I have been a customer of Azure Lab services for 3 years. In preparation for an upcoming training class, to begin on May 6, I found my lab environment missing. I am unable to recreate it as any attempt to create a new lab returns "we couldn't find that resource". Preference for restore of original lab configuration. If original configuration cannot be restored, need ability to recreate lab. Please assist urgently or I will be required to cancel this training at great loss of revenue to my training company.

Azure Lab Services
Azure Lab Services
An Azure service that is used to set up labs for classrooms, trials, development and testing, and other scenarios.
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  1. Akshay kumar Mandha 3,085 Reputation points Microsoft External Staff Moderator
    2025-05-05T03:32:47.3166667+00:00

    Hi Greg Reddick,
    Based on your query,
    The Azure Lab Services is being retired, but if you were actively using it between July 2023 and July 2024, you can still create labs.

    • New Lab Accounts can no longer be created.
    • However, if your subscription qualifies as an existing customer, you can still create new Lab Plans and new Labs within those plans.

    The service will continue running until June 28, 2027, after which it will be fully retired.

    So, if you’re facing issues with lab creation, first check whether your subscription qualifies as an existing customer (used Lab Services between July 2023 and July 2024). If it does, you should be able to create a Lab Plan and under lab

    If their Azure subscription didn’t actively use Lab Services between July 2023 and July 2024, they cannot create a new Lab Plan

    Please refer the below screenshot & document for more information
    Can I sign up for the service during the retirement period?User's image

    Could you please verify on the qualifying points mentioned above for Lab creation and let me know if you have any other information needed.!

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