Microsoft Transfer to Pearson Vue Error

2025-05-04T06:46:19.7066667+00:00

Hello - I'm attempting to register and schedule an exam for the AZ-140 and everytime I click on the "Schedule exam" button it redirects me to another page titled "Transfer to Pearson Vue" with a description below stating, "Please enter your address so that Pearson Vue, the exam delivery provider, can validate your identity."

When I enter the information in the required fields and click on the submit button it shows a red banner reading "We encountered an unexpected error. Please try again later. If this issue continues, please contact site support." I've tried multiple times with different browsers with the same result. Any guidance or assistance would be greatly appreciated.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
43,408 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. simo-k 7,885 Reputation points
    2025-05-04T08:33:38.0233333+00:00

    Microsoft Q&A(en-us) does not support Microsoft certifications.
    Please ask questions about Microsoft certifications in the dedicated community below
    Training, Certification, and Program Support Community
     ├ Microsoft Certified Trainer
     └ Microsoft Credentials

    Pearson VUE Support:
    Pearson VUE - Customer Service
    Pearson VUE - Chat

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.