Azure Foundry Access Stopped

Infy1 0 Reputation points
2025-05-03T09:12:26.0333333+00:00

I was able to access Azure Foundry till yesterday but it stopped working for me now.

I am able to access https://portal.azure.com/ without any issues but when I click on the AI Foundry, it launches a webpage and keeps trying to open it. But after a few tries, error shown is: "We couldn't sign you in. Please try again."

Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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  1. Chiugo Okpala 1,195 Reputation points MVP
    2025-05-04T05:52:05.5633333+00:00

    @Infy1 welcome to the Microsoft Q&A session

    That sounds frustrating! Since you can access the Azure portal itself but not AI Foundry, there might be an issue with authentication or permissions. Here are a few things you can try to troubleshoot the problem:

    Clear Cache & Cookies: Sometimes browser issues can cause authentication failures. Try clearing your cache and cookies, then restart your browser.

    Try Incognito Mode or Another Browser: If the issue persists, see if you can access AI Foundry using an incognito window or a different browser.

    Check Azure Permissions: Ensure that your account still has the necessary permissions to access AI Foundry. If your role or access settings changed recently, it might have affected your ability to sign in.

    Verify Subscription Status: If your subscription has expired or been modified, it could impact your ability to access AI Foundry.

    Check Microsoft Service Status: Sometimes outages or maintenance can affect Azure services. You can check Azure Service Health to see if there are any ongoing issues.

    Reach Out to Support: If none of the above steps work, consider contacting Azure support for further assistance. They should be able to check logs and pinpoint the exact issue.

    I hope these helps. Let me know if you have any further questions or need additional assistance.

    Also if these answers your query, do click the "Upvote" and click "Accept the answer" of which might be beneficial to other community members reading this thread.

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