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We have paid support, and are setting up Azure B2C for auth on a React Web App. We are getting this auth error now from our b2c auth:
ServerError: server_error: AADB2C90075: There was a problem processing your request. Please try again.
Correlation ID: e95d1ae5-92af-403e-a28f-079a68ce5dfe
Timestamp: 2025-05-01 20:33:01Z
at js (Authorize.ts:378:15)
at Ps (Authorize.ts:294:5)
at e.<anonymous> (InteractionHandler.ts:68:32)
at u (runtime.js:63:40)
at Generator._invoke (runtime.js:294:22)
at Generator.next (runtime.js:119:21)
at n (asyncToGenerator.js:3:20)
at o (asyncToGenerator.js:25:9)
at asyncToGenerator.js:32:7
at new Promise (<anonymous>)
it was working fine - unsure why this started happening.
When i look up the error I get this:
| AADB2C90075 | The claims exchange '{0}' specified in step '{1}' returned HTTP error response with Code '{2}' and Reason '{3}'. |
|---|---|
AADB2C90075 |
The claims exchange '{0}' specified in step '{1}' returned HTTP error response with Code '{2}' and Reason '{3}'. |
Which is not the most helpful explanation. What does it mean?
the code in question is:
const loginRequest = {
scopes: ["openid profile"]
};
const showLoginPopup = () => {
try {
instance.loginPopup(loginRequest).catch( error => { <--right here
console.log(error);
});
} catch (error) {
console.log(error);
}
};
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Hello @Tim Anderson,
Based on the behavior observed in the flow, it appears to be an API-related issue. I recommend checking the Azure AD B2C audit logs to identify any failures associated with API calls.
If you find any entries indicating an API failure, the next step would be to review API insights to determine the root cause of the failure on the API side.
Thanks, Raja. We had an error on the api beyond that point. You can close this. Appreciate the help!
We had an error on an api connector - make sure to check your execution logs for the api connector / apis around the auth if you get this error.
Hello @Tim Anderson,
Thank you for your response and for confirming that the issue was on the API side.
If all your concerns have been resolved, I would greatly appreciate it if you could mark the answer as "Accepted." This helps both us and others in the community.