Microsoft Account JavaScript Requirement Error

Cody Hunley 0 Reputation points
2025-05-01T06:30:42.9233333+00:00

When attempting to access the Microsoft Office Platform, a pop-up appears with the following error message:

My Microsoft Account requires JavaScript to sign in. This Web Browser either does not support JavaScript or Scripts are being blocked.

What steps can be taken to resolve this issue?

Microsoft 365 Training
Microsoft 365 Training
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.Training: Instruction to develop new skills.
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  1. kguntaka 6,005 Reputation points Microsoft External Staff
    2025-05-02T04:52:55.5833333+00:00

    Hi Cody Hunley,

    If you are experiencing this problem, it likely means that either JavaScript is disabled in your browser settings or is being blocked by an extension or some security setting. You can fix these problems in the following ways:
    By enabling JavaScript:

    • In Google Chrome, navigate to: Settings > Privacy and security > Site settings > JavaScript, and make sure it’s allowed.
    • In Microsoft Edge, go to: Settings > Cookies and site permissions > JavaScript, and switch it on.
    • On Firefox, type about:config in the address line, search for javascript.enabled, and change it to true.

    Remove Extensions: One of the ad blockers or privacy tools you are using may be stopping the scripts from executing. Consider disabling all extensions and check if that works.

    Clear Cache & Cookies: Occasionally, stored files or cookies can disrupt a site’s operations. Head over to your browser settings and remove them.

    Use different browser: Try using Edge, Chrome or Firefox, if you have them installed, to check if there’s an active problem.
    Check Firewall or Antivirus Settings: Certain security utilities inhibit script execution. Check to ensure your security application is not preventing access to JavaScript.

    If the information is helpful, please accept the answer by clicking the "Upvote" and "Accept Answer" on the post. If you are still facing any issue, please let us know in the comments. We are glad to help you.

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