Hi Shana Miah,
Thank you for posting your question in the Microsoft Q&A forum.
Starting with Exchange 2019 CU14, setup enables the Windows Extended Protection (EP) feature on the Exchange server being installed. So /DoNotEnableEP should work only when install Exchange 2019 CU14 and later versions, and we don’t have to use this parameter when install Exchange 2019 CU13:
Extended Protection enabled by default
For your issue, please try the following suggestions:
Please double confirm that you have downloaded and mounted that ISO image file for the correct Exchange CU version.
- Run CMD as administrator, use the following command to upgrade again:
E:\Setup.exe /IAcceptExchangeServerLicenseTerms_DiagnosticDataOFF /Mode:Upgrade /DoNotEnableEP
- If the issue persists, please upgrade with GUI setup wizard or install without /DoNotEnableEP option. Then we could disable EP manually after upgrading to new Exchange CU. .\ExchangeExtendedProtectionManagement.ps1 -DisableExtendedProtection
For your reference: Disabling Extended Protection
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