Share via

Windows 365 wont open word and excel files received by email. They will open if I open them in chrome, download and then re-open.

Jonathan Douglas Admin 0 Reputation points
2025-04-30T12:34:18.9333333+00:00

Word and excel file attachments wont launch in windows 365 when received via outlook email.

I click on the attachment, the relevant app launches and then I receive the below error message. If I download the file, right click and select to open in google chrome, I am able to re-download the file and then it does open.

User's image

Microsoft 365 App Publishing
Microsoft 365 App Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.App Publishing: The process for app developers to prepare, validate, submit, monetize, release, update, drive adoption, distribute, and maintain their app.
113 questions
0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.