How to mount a drive locally to connect to Azure File Storage

Question

How to mount a drive locally to connect to Azure File Storage

philipc 0

I am trying to connect to my newly created Azure File Storage explorer and I am receiving the message, "The specified network password is not correct". I am added myself to the appropriate roles on the storage explorer. I have ADDS turned on for all users but still no luck.

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Answer 1

Jose Benjamin Solis Nolasco 1,646

philipc I hope you are doing well

You're trying to mount an Azure File Share locally but get the error "The specified network password is not correct" despite enabling AD DS authentication and assigning roles (e.g., Storage File Data SMB Share Contributor).

Causes:

Cached credentials from storage account key attempts.
Incorrect AD DS or Microsoft Entra ID configuration (e.g., storage account not domain-joined, wrong SPN).
Blocked port 445 or lack of domain controller connectivity.
Incorrect credential format or Kerberos encryption mismatch.

Open Credential Manager, remove entries for <storage-account-name>.file.core.windows.net.
Run net use * /delete in Command Prompt and reboot.

😊 If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily. Thanks!

Syed Aaqid Ali 490 Reputation points Microsoft External Staff

2025-04-29T21:25:41.6466667+00:00
Hi @philipc, Just checking in to see if the above answer provided by @Jose Benjamin Solis Nolasco , was helpful. If you have any further updates on this issue, please feel free to post back.

If you're still facing issues:

Could you perhaps provide a bit more information on the following:

Can you please confirm if port 445 is unblocked. You can test using the below command.
Test-NetConnection -Port 445 -ComputerName storageaccountname.file.core.windows.net

Output looks like below if Port 445 is enabled.

Can you confirm whether your Azure File Share is a part of a Virtual Network?

Have you made any recent changes in the access policies or role assignments related to the Azure File Storage?

Are you attempting this from a specific network or VPN that could have additional firewall rules?

Can you also try using Storage account key Authentication method and confirm if you are facing the same issue.

Additionally, if you are using Active Directory Domain Services (ADDS), make sure that the user account you are using to connect has been granted the appropriate roles and permissions on the Azure File Storage.

Consider checking below documents which might be helpful in resolving connectivity related issues.

Troubleshoot Azure Files connectivity and access issues (SMB)

Using Storage Explorer with Azure Files

For security and privacy reasons, I have removed the error screenshot from the post, as it contained sensitive information such as the Storage Account name and Resource Group name. If any additional information is required for our investigation, we will reach out to you directly via the private message option on this thread. Kindly see Handle customer-specific data and privacy

Please do not forget to “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

If you have any other questions or are still running into more issues, let me know in the "comments" and I would be glad to assist you.
Jose Benjamin Solis Nolasco 1,646 Reputation points

2025-04-30T13:40:35.5666667+00:00

Just following up, Do you need more guidance or assistance ?
Syed Aaqid Ali 490 Reputation points Microsoft External Staff

2025-04-30T21:23:05.5333333+00:00

Hi philipc,

Checking to see whether you have resolved the issue, or if you need any further assistance, please let us know.
Syed Aaqid Ali 490 Reputation points Microsoft External Staff

2025-05-02T16:36:03.22+00:00

Hi philipc,

I wanted to follow up and see if the solution proposed helped (pointed you in the right direction) > please do not forget to “up-vote”. which might be beneficial to other community members reading this thread. And, if you have any further queries do let us know.

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How to mount a drive locally to connect to Azure File Storage

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