There appears to be a bug in the Test section of Azure AI Document Intelligence Studio

Question

There appears to be a bug in the Test section of Azure AI Document Intelligence Studio

Ryan Brown 0

In Document Intelligence Studio I clicked on Custom Extraction models, picked a project and then clicked to Test the project but the model that it was using was from a different project.

Below is a screen shot. In the screenshot I wanted to test the model in in my TrustFiApps project but it loaded the model from the FundworksApps project.

Also, when you click the dropdown to select the correct model, the list is not sorted alphabetically. See second screenshot.

BugInTestingModels

SortAiModels

Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-04-25T17:47:09.38+00:00

Hi Ryan Brown,

I understand that you're trying to test your TrustFiApps model in Azure AI Document Intelligence Studio, but when you go to the Test section, it loads a model from a different project (FundworksApp). That’s confusing because you expect it to only show models from TrustFiApps.

1: Wrong Model Loaded During Test

You selected the TrustFiApps project, but the Test section loaded a model from the FundworksApp project.

Possible Root Cause:

·       The model selection dropdown in the Test section may not be scoped to the current project. This means it’s likely showing models across all projects under your subscription or resource group, not just TrustFiApps.

·       The last selected model from a different project (like FundworksApp) might be cached in the browser session or persisted in the local session context.

Workaround:

1.      Manually select the correct model from the dropdown (as you're already doing).

2.      If it keeps defaulting to the wrong model:

o   Try clearing browser cache/session and reopening Document Intelligence Studio.

o   Use a different browser or incognito mode to verify if the issue is session-related.

3.      Reconfirm that the model you want to test has actually been trained and published in TrustFiApps.

2: Model Dropdown Not Sorted Alphabetically

In the second screenshot, when you click the model selection dropdown, the list of models is not alphabetically sorted.

Problem:

This makes it very difficult to locate a specific model when you have many, especially with similar names across multiple projects.

Suggested Workaround:

·       Currently, no manual sort option is provided. However, you can use Ctrl+F or Command+F in the browser dropdown to quickly find your model name if it appears in the UI.

·       Also, you can manage your models more efficiently via Azure Portal → Form Recognizer (Document Intelligence) blade or REST API if needed.

Hope this helps, do let me know if you have any further queries.

Thank you!
Ryan Brown 0 Reputation points

2025-04-25T20:25:28.0533333+00:00

I appreciate the comments; however, I am not looking for workarounds. I would like someone to fix the bugs.

I just selected a different project and went to test and a different model was already selected, not the previous one, so it's not a caching issue of any kind.
Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-04-28T16:51:27.0666667+00:00

Hi Ryan Brown,

Checking with internal team on this issue, will get back to you soon.

Thank you!
Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-04-29T04:16:55.61+00:00

Hi Ryan Brown,

Could you please follow the guidance here — Capture a browser trace for troubleshooting - Azure portal | Microsoft Learn to record a HAR file? Once done, please send me the HAR file in private chat so that I can file a bug for further investigation.

Thank you!
Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-04-29T16:49:23.14+00:00

Hi Ryan Brown,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Thank you!

1 answer

Your answer

Ryan Brown 0 Reputation points

2025-04-25T20:25:28.0533333+00:00

I appreciate the comments; however, I am not looking for workarounds. I would like someone to fix the bugs.

I just selected a different project and went to test and a different model was already selected, not the previous one, so it's not a caching issue of any kind.
Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-04-28T16:51:27.0666667+00:00

Hi Ryan Brown,

Checking with internal team on this issue, will get back to you soon.

Thank you!
Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-04-29T04:16:55.61+00:00

Hi Ryan Brown,

Could you please follow the guidance here — Capture a browser trace for troubleshooting - Azure portal | Microsoft Learn to record a HAR file? Once done, please send me the HAR file in private chat so that I can file a bug for further investigation.

Thank you!
Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-04-29T16:49:23.14+00:00

Hi Ryan Brown,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Thank you!

Answer 1

Sina Salam 19,936

Hello Ryan Brown,

Welcome to the Microsoft Q&A and thank you for posting your questions here.

I understand that you are having a bug issue in the Test section of Azure AI Document Intelligence Studio.

To resolve the bug, since models from other projects are incorrectly appearing in the Test view. That might be caused by model fetch API or UI component may be retrieving models from a broader scope (e.g., same resource group or subscription). The first thing you need to do is to:

Review and limit the backend query to fetch only models from the selected project (projectId scoping in backend APIs - https://learn.microsoft.com/en-us/rest/api/documentintelligence/document-models/list
Check that the front-end Test page binds to the correct projectId context.
Implement integration tests to confirm the loaded model matches the selected project context.

Secondly, you might need to sort the Model Dropdown alphabetically because, unsorted list reduces productivity and increases error risk. You can:

Add alphabetical sorting to the frontend UI rendering function for the dropdown list.
Implement client-side sorting or request the backend to return sorted results - https://developer.mozilla.org/en-US/docs/Web/JavaScript/Reference/Global_Objects/Array/sort

Finally, the above is to try more. My advice is to contact Priority Customer Support for fast response if you can submit details of the bug. Also, file a bug ticket through GitHub or Azure Support and provide a tracking ID to the customer via Azure Portal.

I hope this is helpful! Do not hesitate to let me know if you have any other questions or clarifications.

Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful.

Ryan Brown 0 Reputation points

2025-04-29T20:28:53.21+00:00

I don't follow. This is a bug in the website and needs to be fixed. It isn't something I need to do.
Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-04-30T18:17:16.1366667+00:00

Hi Ryan Brown,

Apologies for the inconvenience caused and for not meeting your expectations with the earlier solution provided.

We’ve raised an internal ticket regarding the issue, and our team is actively working on it. We will keep you updated and notify you as soon as the issue is resolved.

In the meantime, we kindly request you to reconsider your decision, as we’re committed to resolving this matter to your satisfaction.

Thank you for your patience and understanding.
Ryan Brown 0 Reputation points

2025-05-01T12:02:35.8333333+00:00

What decision do you want me to reconsider?
Sina Salam 19,936 Reputation points

2025-05-01T18:48:57.9633333+00:00

I gave a recommendation to follow, after you must have tried everything. Then, contact Microsoft Priority Customer Support using the link and give full detail report.

Many experts are already working on the issue.
Prashanth Veeragoni 4,190 Reputation points Microsoft External Staff

2025-05-02T08:31:10.1233333+00:00

Hi Ryan Brown,

We noticed that you marked dissatisfaction for Sina Salam answer. We’re currently reviewing this issue in more detail and working on a resolution. We’d appreciate it if you could reconsider your feedback while we work to provide a better outcome. We’ll keep you updated soon.

Thank you!
Sina Salam 19,936 Reputation points

2025-05-02T17:16:37.6166667+00:00

Hello Prashanth Veeragoni,

Customer marked dissatisfaction because you are posting rubbish and littering everywhere with unreasonable comments and fake promises.

Why can't you comment on your post and leave mine alone, you're raising internal ticket for the past four days without progress.

If my solution does not meet up, why can the customer contact Priority Customer Support or Azure Support as mentioned in my response.

Please, stop all the childish trick here and try with all possible means to avoid any of my post from today.

Q.e.d.
Ryan Brown 0 Reputation points

2025-05-02T21:00:48.65+00:00

Sina Salam, you didn't recommend anything useful. I have no control over Microsoft's website. They need to fix it.
Sina Salam 19,936 Reputation points

2025-05-04T16:01:35.0666667+00:00
Hello Ryan Brown,

You have every right to be angry based on your claims. Also, my last comment is not directed to you.

Professionally, no one from Microsoft will sign in to troubleshoot anything on your account without given them permission. Once issue happen you need to report to right team that will look into that.

If you read between the lines, I recommended two options to raise a ticket about the bug for fast troubleshooting. and if you do not have a support plan or want to quickly report the bug, use the following link:

https://feedback.azure.com/d365community/forum/a222eda7-2425-ec11-b6e6-000d3a4f09d0

https://github.com/Azure/azure-sdk-for-python/issues/36834

I wish you good success.
Ryan Brown 0 Reputation points

2025-05-05T20:47:37.2033333+00:00

I do have a developer support plan, but clearly it is a waste of money.

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There appears to be a bug in the Test section of Azure AI Document Intelligence Studio

1 answer

Your answer