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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 89%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
I am interested in redeeming Microsoft 365 Business Premium (https://learn.microsoft.com/en-us/microsoft-for-startups/benefits) , however, I the benefit is not available in the 'Benefits' tab of 'Founds Hub'.
The Microsoft 365 benefit is showing up now however when I try to enable the benefit getting "Cannot redeem this benefit at this time." error.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Hi Pallavi Marathe,
Just following up to see if you had a chance to review my previous response. Please let me know if it was helpful, and don't hesitate to reach out if you have any further questions.
Hi Pallavi Marathe,
If you are encountering the "Cannot redeem this benefit at this time" error when attempting to activate the Microsoft 365 Business Premium benefit in the Founders Hub, please first verify that your membership level qualifies for this benefit, which is generally available across all Azure credit levels within the program. Ensure that you have completed any required steps, such as domain and business verification. You can sign in to the Founders Hub and navigate to the "Benefits" tab to check whether the benefit is listed as active or pending. Please also confirm that the benefit’s activation period, typically valid for one year from the activation date, aligns with your current account status. Additionally, verify that you are logged in with the correct account associated with your Founders Hub membership, as technical issues can sometimes lead to activation errors. If the issue persists after completing these checks, we recommend escalating the matter to the Microsoft for Startups support team. To expedite the resolution, please provide screenshots of the error message, your account and subscription details, and any recent updates or changes made to your Founders Hub account.
Please reach out to us if you have any other queries.
If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.
Hi Pallavi Marathe,
Just following up to see if you had a chance to review my previous response. Please let me know if it was helpful, and don't hesitate to reach out if you have any further questions. If your issues have been resolved, kindly accept the answer by clicking the Accept Answer and Upvote buttons on the post.
Thank you!