Latest Windows Update made computer not capable of using bluetooth

Tyler Switzer 5 Reputation points
2025-04-24T02:25:31.01+00:00

Hello,

After the most recent Windows Update that released on 4/22/2025, my Bluetooth capability has been removed/turned off for my desktop PC.

I have attempted troubleshooting Bluetooth via Settings/Troubleshoot/Additional Troubleshooting/Bluetooth, but the result reads : Bluetooth is not available on this device. Please try using an external adapter to add Bluetooth capability to this computer.

In my device manager, if I view the hidden devices, I can still see my Bluetooth Device is installed, and I've updated the drivers to the current version. However, the device status reads :

'Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.'

I've also downloaded and reinstalled Bluetooth from Intel for my computer.

I've done some digging, and I can see that this has been an issue in the past for other people.

I'm hoping this issue will be resolved at some point, but I haven't seen much progress with troubleshooting on my end.

Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
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  1. Beatrix 0 Reputation points
    2025-04-29T04:10:53.7433333+00:00

    Hi Tyler,

    Just wanted to let you know that you're not alone. The April 22 update was just a preview patch, and I believe the production team is working on it and will release the official patch soon. You can track their official updates here: Windows release health and April 22, 2025—KB5055612 (OS Build 19045.5796) Preview

    If you need Bluetooth functionality immediately, I recommend using a USB Bluetooth adapter. Plug it in, Windows will auto-install drivers, and you're back in business!

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