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How to get notifications to an alternative email in Azure DevOps

Tom Majeski 0 Reputation points
2025-04-23T17:29:43.0133333+00:00

I am trying to enable notifications to my regular business account from Azure DevOps. It is not the onmicrosoft.com account that was created for my Azure access. I went into my profile in devops and changed my contact email. I also went back into Entra and created an email attribute with the same. Notifications are setup in ADO to send email notification any time a new task is created, but I'm not receiving them. Any ideas?

Azure DevOps

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  1. Kantamsetti Aslesha 250 Reputation points Microsoft External Staff
    2025-05-02T11:02:29.15+00:00

    Hi @Tom Majeski ,

    Try to get Azure DevOps notifications sent to your preferred business email:

    Update Profile Email – Go to your DevOps profile (User Settings > Profile) and update your contact email to your business address.

    Check Entra ID Email – In Microsoft Entra (Azure AD), make sure your user account has the business email set under “Alternate email” or “Other emails.”

    Create Custom Notification Rule – In your Azure DevOps project, go to Project Settings > Notifications > New Subscription, choose “Work Item Created,” and set the delivery to your business email address manually.

    Check Spam/Junk – Ensure the emails aren't being filtered out by your email provider.

    Email Server Filters – Confirm your business email domain isn’t blocking emails from @dev.azure.com.

    Hope this helps.

    If the answer is helpful, please click Accept Answer and kindly upvote it. If you have any further questions about this answer, please click Comment.

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