BSOD After Intune Wipe?????

Tessa Kelly 20 Reputation points
2025-04-21T20:39:37.43+00:00

Good Afternoon,

I appreciate any help you can give me... I frequently use Intune to reset company devices for the next user, however, 3 times I have received BSOD. I have run every troubleshooting option available and even used command prompt to try to fix this with no luck. Any tips, tricks, troubleshooting, anything to get me past this would be greatly appreciated.

Is there something I am missing when I am wiping these devices? How can I avoid this happening in the future?

Thank you for your time.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Accepted answer
  1. Pavel yannara Mirochnitchenko 13,066 Reputation points MVP
    2025-04-28T06:35:43.9366667+00:00

    This becomes known issue in some models. Root cause could be because the disk drive adapter is set to RAID by default. Changing it to ACHI mode may solve the problem but unfortunately it must be done before WIPE and typically it is manual task to do in BIOS level.

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