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Azure locked from Azure Portal - Azure CLI still working (private account)

Sophie 0 Reputation points
2025-04-19T14:35:32.76+00:00

I helped a client who added me to contributor on his account, I deployed some models for him and fixed his Azure OpenAI issues ....

Then I went to bed and now I am locked out from my account. I tried creating a support ticket through the Azure CLI but that was not possible.

I tried calling Microsoft but I only spoke with an AI who sent me link that was not helpful.

Who can I contact? Do I need a lawyer?

Microsoft Identity Manager
Microsoft Identity Manager
A family of Microsoft products that manage a user's digital identity using identity synchronization, certificate management, and user provisioning.
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  1. JimmySalian-2011 42,451 Reputation points
    2025-04-21T10:45:14.45+00:00

    Hi Sophie,

    I will suggest you to raise a support case with Microsoft and if you have a Enterprise agreement will suggest to get in touch with the regional manager.

    https://azure.microsoft.com/en-ca/support/create-ticket/

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Hope this helps.

    JS

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