Trying to restore when dpm is inaccessible

Question

Trying to restore when dpm is inaccessible

Twin Thompson 0

Our dpm servers are inaccessible and we need to perform a restore. How do we restore databases and VMs backed up to azure without dpm?

Ashok Gandhi Kotnana 6,680 Reputation points Microsoft External Staff Moderator

2025-04-18T07:41:45.6566667+00:00

Hi @Twin Thompson ,

Can you confirm whether your dpm server's backups appear in the Recovery Services Vault, and have you checked if they are consistent and intact

Thankyou
Ashok Gandhi Kotnana 6,680 Reputation points Microsoft External Staff Moderator

2025-04-21T08:30:06.5833333+00:00

Hi @Twin Thompson ,

can you please provide above details which requested for?

Thankyou
Ashok Gandhi Kotnana 6,680 Reputation points Microsoft External Staff Moderator

2025-04-22T12:05:03.36+00:00

Hi @Twin Thompson ,

Can you help us to know whether your dpm server's backups appear in the Recovery Services Vault, and have you checked if they are consistent and intact?
Madugula Jahnavi 495 Reputation points Microsoft External Staff Moderator

2025-04-23T11:54:31.79+00:00

Hello Twin Thompson, We haven't heard any response from you. Could you help us with the information that the dpm server's backups appear in the Recovery Services Vault, and checked if they are consistent and intact!
Alex Burlachenko 4,875 Reputation points

2025-04-23T13:41:28.4166667+00:00
Hi Twin,

If DPM is down but your backups are in Azure, you can restore directly from the Azure Recovery Services vault.

For files/DBs: Install the MARS agent on a temporary server, connect it to your vault, and recover data.

For Azure VMs: Go to the vault in Azure Portal and restore from there.

If you need to rebuild DPM, redeploy it and reconnect the vault to access historical backups.

rgds,

Alex

P.S. If my answer help to you, please Accept my answer

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Your answer

Ashok Gandhi Kotnana 6,680 Reputation points Microsoft External Staff Moderator

2025-04-18T07:41:45.6566667+00:00

Hi @Twin Thompson ,

Can you confirm whether your dpm server's backups appear in the Recovery Services Vault, and have you checked if they are consistent and intact

Thankyou
Ashok Gandhi Kotnana 6,680 Reputation points Microsoft External Staff Moderator

2025-04-21T08:30:06.5833333+00:00

Hi @Twin Thompson ,

can you please provide above details which requested for?

Thankyou
Ashok Gandhi Kotnana 6,680 Reputation points Microsoft External Staff Moderator

2025-04-22T12:05:03.36+00:00

Hi @Twin Thompson ,

Can you help us to know whether your dpm server's backups appear in the Recovery Services Vault, and have you checked if they are consistent and intact?
Madugula Jahnavi 495 Reputation points Microsoft External Staff Moderator

2025-04-23T11:54:31.79+00:00

Hello Twin Thompson, We haven't heard any response from you. Could you help us with the information that the dpm server's backups appear in the Recovery Services Vault, and checked if they are consistent and intact!
Alex Burlachenko 4,875 Reputation points

2025-04-23T13:41:28.4166667+00:00

Hi Twin,

If DPM is down but your backups are in Azure, you can restore directly from the Azure Recovery Services vault.

For files/DBs: Install the MARS agent on a temporary server, connect it to your vault, and recover data.

For Azure VMs: Go to the vault in Azure Portal and restore from there.

If you need to rebuild DPM, redeploy it and reconnect the vault to access historical backups.

rgds,

Alex

P.S. If my answer help to you, please Accept my answer

Answer 1

@Twin Thompson Thank you for contacting us on Microsoft Q&A platform. Happy to help!

If you have a disaster situation and you are not able to access your DPM server then you can use below mentioned plan to restore the data from long term backups.

Scenario 1: If your DPM server is down and your backups are there on Azure

Disaster Recovery Plan

You can create another domain on your DR site.
Create a new windows VM, join it to domain and install DPM on it.
While registering, please register your DR DPM server to same vault.
In the case of disaster, where your DC is down or DC and DPM server both our down. (Even your storage is attacked by ransomware)
You can use this DR DPM server and use add external DPM option in order to restore the vaulted data of your primary DPM server to this DPM server. https://learn.microsoft.com/en-us/azure/backup/backup-azure-alternate-dpm-server
Once the data is restored, then you can bring up your DC and get your primary DPM server up and running as well. Also, if your DPM server is also down and storage is infected by ransomware then you can use below article to rebuild DPM Server. https://learn.microsoft.com/en-us/azure/backup/backup-azure-microsoft-azure-backup#move-mabs-to-a-new-server(the article is for MABS, but same steps apply to DPM as well)

Note: The most important thing which you need to execute this recovery plan is your encryption passphrase as Microsoft does not keep it and we don't have a way to recover it.

Scenario 2: If your DPM server is down and your backups are there on Tape.

Disaster Recovery Plan

You can create another domain on your DR site.
Create a new windows VM, join it to domain and install DPM on it.
Attached the tape library to this DR DPM server
All the tapes will be showing external, so catalog the tapes and recover the data from it
Again, you can get the DPM DB backup from tape and again follow the above steps to build DPM server.

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **

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Trying to restore when dpm is inaccessible

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