I cannot create an azure account since apparently my union has taken it hostage at some point.

Felix Gravila 0 Reputation points
2025-04-12T10:42:13.31+00:00

I never used Azure on my private email. Trying to log in, I get my union's page and it asks for an authenticator code I never set up. Since I can't log in, I can't access any Microsoft support.

I have never had an azure account for my private email address. I have never set anything up with my union. It makes no sense that my private @gmail account has somehow been taken hostage by my union without my permission. I will contact my union on Monday, but what can I do now? And how does this even happen?

Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
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  1. Chiugo Okpala 1,195 Reputation points MVP
    2025-04-12T17:13:52.86+00:00

    @Felix Gravila welcome to the Microsoft Q&A community.

    It sounds like a frustrating situation! Here's what might be happening and some steps you can take:

    Why This Happens

    Your private email might have been inadvertently linked to your union's Azure tenant. This can happen if:

    1. Someone added your email to their organization's Azure Active Directory (AAD) without your knowledge.
    2. You were part of an event or training where your email was used to access Azure resources, and it got associated with their tenant.
    3. A misconfiguration or error occurred during account setup.

    What You Can Do Now

    1. Try Accessing Azure with a Tenant ID: If you know the tenant ID of your union's Azure account, you can try logging in using a URL like https://portal.azure.com/<tenantID>. This might allow you to access the account and check its settings.
    2. Use Azure CLI: Install the Azure CLI and try logging in with your email. You can use commands like az login to see if your account is associated with multiple tenants.
    3. Contact Microsoft Support: Even if you can't log in, you can reach out to Microsoft Support directly through their support page or via phone. Explain the situation and request assistance in unlinking your email from the union's tenant.
    4. Clear Browser Cache: Sometimes, cached credentials can cause login issues. Try clearing your browser cache or using an incognito window to log in.
    5. Check Your Microsoft Account: Log in to your Microsoft account at account.microsoft.com and check if your email is linked to any organizations under "Organizations."

    Next Steps

    Since you're planning to contact your union on Monday, you can ask them to remove your email from their Azure tenant. They can do this through their Azure portal by navigating to "Users" in their AAD and removing your account.

    I hope these helps. Let me know if you have any further questions or need additional assistance.

    Also if these answers your query, do click the "Upvote" and click "Accept the answer" of which might be beneficial to other community members reading this thread.

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  2. Felix Gravila 0 Reputation points
    2025-04-13T15:15:50.2433333+00:00

    Seems they have added me to teams a few years ago. The solution was to log in to teams with my normal email. Teams seems to be set up more competently than azure, since it allows you to sign in and then asks you for which organization you want to use. Then, in settings, you can leave the offending organization.


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