Couldn't connect to the update service

dhiffg-5169 220 Reputation points
2025-04-06T16:48:40.79+00:00

I get the below error on my 2 Windows 11 computers. How to fix the error?

We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet.

update service

Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. Simon Ren-MSFT 40,411 Reputation points Microsoft External Staff
    2025-04-08T01:37:32.1666667+00:00

    Hi,

    Hope everything is going well.

    1,We can run the Windows update troubleshooter to see if it fixes the issue:

    Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most Frequent, select Windows Update > Run.

    2,Make sure that you’re connected to the Internet. If VPN is connected, turn off to have a try.

    3,Check if the Windows Update service is disabled.

    4,You can also reset the Windows Update Agent in below article on your Windows 11 computer to have a try.

    Refer to: Windows Update - additional resources

    Similar threads for your reference:

    How to fix Windows Update error

    Windows 10 Update We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re connected to the Internet.

    Hope my answer could help you. Should you have any questions or concerns, please do feel free to contact me.

    Best regards,

    Simon


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