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Hi all,
I have windows 10 gaming PC. It had been running fine until a few weeks ago started to restart by itself, doing it every Wednesday at 5:44 AM ish for the last three weeks.
Message from Event viewer, same thing every Wednesday
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 10
The details view of this entry contains further information.
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Hello,
Here are some troubleshooting steps you can try:
Have a nice day.
Best Regards,
Hania Lian
============================================
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That indicates a hardware issue. I assume you have an AMD processor. Odd that it triggers only at a specific time. That would lead me to believe there is a scheduled task that is running at this time that is triggering it. A quick google indicates that the issue is potentially around a BIOS/CPU issue. Here's a link from the AMD community on things to look at.
Yes, I have a AMD Ryzen 5 3600.
How would I check which scheduled task is on at that time?
Go into the Event Viewer in the System log and find the logs for around the time that your system crashed. One of them is probably related to the program that caused the error. If you don't see anything then go to Applications log instead. Alternatively you can create a custom filter to find all logs for the given timeframe when the crashed occurred.
As a last resort you could open Task Scheduler and look for any tasks that were running. But that can be a lot of searching. There may be an AMD-related set of tasks that run, maybe it's updater??
Hi Guys. I have just updated the bios and currently running a memory diagnostic tool. I also found I had an old hard drive connected that may have been the issue according to the event log. I since disconnected because is not in use anymore.