Azure AI Language
An Azure service that provides natural language capabilities including sentiment analysis, entity extraction, and automated question answering.
487 questions
In chatbot custom deployment, the bot handle is not getting verified.
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Ganesh Prabhu
0
Reputation points
while i am creating bot, the bot handle is not getting verify. i have tried for long time, though, is not verified.
Azure AI Language
{count} votes
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Amira Bedhiafi 31,416 Reputation points2025-04-01T21:03:09.06+00:00 Here are a few things to check and try:
The bot handle should be:
- All lowercase
- No spaces or special characters (only hyphens allowed)
- Must be globally unique across Azure
Azure may try to verify the bot handle by resolving a corresponding DNS entry.
If you’re using a custom domain, make sure the CNAME record for the bot is correctly pointing to Azure.
If it’s a public bot, Azure may try to validate the endpoint. Ensure the bot is accessible and responding correctly to the
/api/messagesendpoint.Go to Azure Bot Services, click + Create. Complete the form and set the Bot handle
Wait for the validation to succeed. If validation fails, try a simpler, unique name and heck if the handle was used before and the resource was deleted recently (Azure might take time to release the name)
Some bot handles or names might be restricted or unavailable in certain Azure regions. Try creating the bot in another region (like West Europe or East US) to test.
Try clearing your browser cache or using incognito mode. Try using Azure CLI or ARM templates to create the bot as a workaround.
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romungi-MSFT 48,811 Reputation points Microsoft Employee2025-04-02T05:33:51.7966667+00:00 @Ganesh Prabhu To add to Amira's input the following is the criteria for providing a unique handle.
If you have already followed the criteria and it is not being validated then try to refresh the page and enter the handle again, hit return and wait for the green tick, see below:
Also, please provide the handle that you are trying to create to check if the same can be replicated. Thanks!!
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Ganesh Prabhu 0 Reputation points
2025-04-02T10:04:52.87+00:00 I have tried all. Still i am facing problem
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Ganesh Prabhu 0 Reputation points
2025-04-02T10:06:01.54+00:00
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1 answer
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Ganesh Prabhu 0 Reputation points
2025-04-02T10:05:19.2166667+00:00 -
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santoshkc 14,415 Reputation points Microsoft External Staff2025-04-02T17:56:08.5633333+00:00 Hi @Ganesh Prabhu,
If your bot handle isn’t verifying in Language Studio, edit the template by downloading the template and parameter files, then upload them via the Custom Template link and deploy. Ensure all details are prefilled correctly before testing via Web Chat.
Please refer to this: thread
Thank you.
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santoshkc 14,415 Reputation points Microsoft External Staff
2025-04-03T11:50:30.0933333+00:00 Hi @Ganesh Prabhu,
Following up to see if the above response was helpful. And, if you have any further query do let us know.
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santoshkc 14,415 Reputation points Microsoft External Staff
2025-04-04T14:55:55.7233333+00:00 Hi @Ganesh Prabhu,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others.
Thank you.
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