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My computer started to get problem with contact with domain controller with this error :This computer was not able to set up a secure session with a domain controller in domain KMTWORLD due to the following: An internal error occurred. how troubleshoot

Admin Joakim Roos 0 Reputation points
2025-04-01T07:39:51.2266667+00:00

My computer gets this error today and I cannot get a ipadress from domain controller. TRied to set a free static ip. But that didnt work. Right now 3 computers have the same problem.
Error :
This computer was not able to set up a secure session with a domain controller in domain ******* due to the following:  An internal error occurred.  This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.  

 

ADDITIONAL INFO  If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.

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Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Molly Lu-MSFT 2,591 Reputation points Microsoft External Staff
    2025-04-01T09:34:22.8133333+00:00

    Hello,

    Thank you for posting in Microsoft Q&A.

    Based on the description, I understand your question is related to domain controller error.

    Check that the DNS settings on your computers are correctly configured to point to the domain controller. Use the nslookup tool to verify that DNS entries are correctly registered.

    Check that your computers are properly connected to the network. Use the ping utility to verify connectivity to the domain controller by its IP address and hostname.

    Look at the system logs on both the client and the server for any errors related to network connectivity or domain controller communication. The event source for these logs is typically NETLOGON on the client and NTDS KCC on the server.

    If your computers obtain network configuration from a DHCP server, try renewing the IP settings with the commands:

    ipconfig /release

    ipconfig /renew

    Have a nice day.

    Best Regards,

    Molly

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it

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