website isnt loading

We are writing to report a critical issue impacting our website, skywalkglobal.net. When searching for "skywalk global" on Google and clicking on our website's URL in the search results, users are being redirected to a malicious URL:

https://whisk.klonithrax.shop/index.php?main_page=product_info&products_id=68924&previous_url=https%3A%2F%2Fskywalkglobal.net%2Fdatadigital%2F

This URL is not part of our domain and is clearly unauthorized. We are concerned about the security implications and the potential damage to our brand reputation.

In addition to this redirect issue, we are also experiencing backend login problems. Our development team has confirmed that the connection string details, even when provided correctly, are not being recognized, leading to login failures.

Therefore, we urgently request your assistance with the following:

Investigate the malicious URL redirect:

Determine how this unauthorized redirect is occurring.

  Provide guidance on how to remove or prevent this redirect.
  
     If possible, provide information about the source of the redirect.
     
     **Troubleshoot the backend login issues:**
     
        Assist in identifying the cause of the connection string errors.
        
           Provide steps for resolving the login problems.
           
              Please inform us if there are any known issues with the Azure services we are using that may be causing this.
              

We need immediate attention to these issues as they are severely impacting our website's functionality and security. We are relying on your expertise to resolve these problems as quickly as possible.

Please provide us with a ticket number for tracking purposes and advise on the next steps.

Thank you for your prompt attention to this matter.