Bitlocker recovery problem

Mina N 0 Reputation points
2025-03-26T11:22:52.13+00:00

I am facing a BitLocker recovery problem, and my drives are locked. They contain important and private photo that I need. Please guide me."

Windows 10 Hardware Performance
Windows 10 Hardware Performance
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Daisy Zhou 32,451 Reputation points Microsoft External Staff
    2025-03-31T01:17:59.49+00:00

    Hello Mina N,

    Thank you for posting in Q&A forum.

    Here are some steps you can follow to recover your BitLocker-encrypted drive:

    1. You will need your BitLocker recovery key to unlock the drive. If you have saved it to your Microsoft account, you can find it by logging into your account on another device and checking the BitLocker recovery keys section.
    2. If you are making hardware changes, you might need to suspend BitLocker protection temporarily. You can do this using PowerShell or the command line.

    For example, you can use the command:

    Manage-bde -protectors -disable C:

    1. Ensure that the TPM is unlocked, Windows RE is enabled, and the system reserved partition is correctly formatted. You can use commands like get-tpm and reagentc to check these settings.
    2. If your drive is corrupted, you can use the BitLocker recovery key and a backup drive to repair it. Run CMD as an administrator and use the command

    repair-bde d: e: -rp {BitLocker Recovery Key} -force

    Note: Where d is the corrupted drive and e is the backup drive.

    References:

    Find your BitLocker recovery key - Microsoft Support

    https://learn.microsoft.com/en-us/powershell/module/trustedplatformmodule/get-tpm?view=windowsserver2025-ps

    https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/reagentc-command-line-options?view=windows-11

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

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