What websites and resources are useful for an SCSM administrator?

Donald-0332 220 Reputation points
2025-03-24T16:32:21.7033333+00:00
  1. What official websites can provide the latest product documentation and technical support for SCSM administrators?
  2. Is there an online course resource platform specifically designed for SCSM administrators?
  3. Which industry information websites can enable SCSM administrators to keep up with the dynamics and trends in the relevant field in a timely manner?
  4. From which open-source communities can SCSM administrators obtain useful tool and code resources?
Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
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  1. XinGuo-MSFT 22,066 Reputation points
    2025-03-25T06:49:32.1633333+00:00

    Hi,

    Here are some useful websites and resources for an SCSM (System Center Service Manager) administrator:

    Official Websites for Product Documentation and Technical Support
    1. Microsoft Learn: The official documentation for System Center Service Manager (SCSM) can be found on Microsoft Learn. This includes comprehensive guides, tutorials, and technical support resources12.
    2. Microsoft Support: For professional help and troubleshooting, the Microsoft Support website offers a range of articles and support options1.
    Online Course Resource Platforms
    1. Cireson Learning Platform: Cireson offers free, self-paced training courses specifically designed for SCSM administrators. These courses cover configuration, administration, and use of System Center Service Manager, along with Cireson apps34.
    2. Global Knowledge: They provide instructor-led courses on administering System Center Configuration Manager, which can be beneficial for SCSM administrators as well5.
    Industry Information Websites
    1. Cireson Blog: The Cireson blog offers insights, best practices, and updates related to SCSM and other System Center products67.
    2. Opensource.com: This site provides articles on configuration management tools and other relevant topics, helping administrators stay updated with industry trends8.
    Open-Source Communities
    1. GitHub: The ConfigMgr Hub on GitHub is an open-source repository for System Center Configuration Manager, where administrators can find useful tools and code resources9.
    2. AlternativeTo: This site lists open-source alternatives to Microsoft Endpoint Configuration Manager, which can be useful for SCSM administrators looking for additional tools10.

    I hope you find these resources helpful! If you have any more questions or need further assistance, feel free to ask.

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