Unable to RDP to Azure VM

Sahid 0 Reputation points
2025-03-12T12:28:57.8533333+00:00

Hello,

I have RDS server configured and I was able to RDP into the server. However, not sure what has changed but I'm no longer able to connect.

I see the following error when attempting to connect.

The connectivity test all comes back as successful but not able to get passed this screen.

Any help appreciate.

Thanks

Screenshot 2025-03-12 at 12.01.47

Windows Server Remote and virtual desktops Remote desktop services and terminal services
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  1. Mars Shan-MSFT 1,085 Reputation points Microsoft External Staff
    2025-03-14T01:48:07.7166667+00:00

    Hello,

    Below are some troubleshooting steps that you can try to resolve the issue:

    Check the network connection, confirm whether there's any change on you network.(portal settings, your client network )

    Check your firewall settings (any port was disabled , for rdp -> 3389 ,443)

    Check if your organization changed the group policy.


    If the Answer is helpful, please click "Accept Answer" and upvote it.

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