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Remote Desktop Certificate validation failed

Anonymous
2024-11-28T13:44:39+00:00

I am receiving this failed login error when trying to add a workspace to Remote Desktop / Windows App:

Certificate validation failed

Try again by doing the following:

  1. Close the current browser
  2. Open a new browser to sign in
  3. Select the certificate If you are using a smart card, make sure it is inserted correctly.

I have deleted the applications, redownloaded Windows App, etc. and it still isn't working. I am not using a smartcard. I also looked for offending Certs but found none.

I am on Windows 11 23H2 and Remote Desktop App 10.2.3012.0

Windows Server Remote and virtual desktops Remote desktop services and terminal services

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  1. Anonymous
    2024-11-29T15:38:39+00:00

    Hello,

    Thank you for posting in the Microsoft community forum.

    It seems that you're having a problem trying to add a workspace to the remote desktop through the Web client. You can try the following steps to troubleshoot the problem:

    1. Check the browser version update, clear the cache and cookies, and then try to log in again.
    2. Temporarily disable the firewall or antivirus software in a non-production environment.
    3. Ensure that the system time and date of the user computer are correct. If the system time is incorrect, the certificate verification may fail.
    4. Ensure that the required certificates are correctly installed on your computer. You may need to install root and intermediate certificates from your organization's Certificate Authority (CA). If you have deployed a remote desktop gateway, check its configuration and that the certificate used by the gateway is valid and trusted by the client computer.

    I hope this helps.

    Best regards

    Jacen

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  2. Anonymous
    2024-12-03T13:28:35+00:00

    I am having the same issue; except I am trying to use a smartcard. I have been using Remote desktop/MANTA since it launched with no issues until recently. I've tried multiple times and numerous different days and I still get the same below error.

    Request Id: 3d655304-fac6-4b94-8677-a493414e5300

    Correlation Id: 62892a3b-d0cc-45dc-91ee-8a145ef9a5e0

    Timestamp: 2024-12-03T13:23:00Z

    Message: AADSTS50192: Invalid request.

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  3. Anonymous
    2024-12-05T19:20:10+00:00

    I'm having the same problem, but attempting to use a Smatcard.

    Request Id: df97cb9f-7f0f-4ec0-b78a-eacca7cc8900

    Correlation Id: 82dda62e-3d52-4591-b3d3-990be57b0000

    Timestamp: 2024-12-05T19:18:45Z

    Message: AADSTS50192: Invalid request.

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  4. Anonymous
    2025-02-05T04:49:48+00:00

    Same problem with a smart card.
    macOS Sequoia 15.3

    Windows App 11.0.9

    Request Id: 1bb3bc42-ed2b-4046-832f-307d2086ab00 Correlation Id: 99fb287f-4f09-4eab-93cf-d517cda70000Timestamp: 2025-02-05T04:43:11ZMessage: AADSTS50192: Invalid request.

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  5. Anonymous
    2025-02-27T23:14:01+00:00

    Having the same issue with smart card.

    mac OS Ventura 13.5.2

    Windows App Version 11.1.2 (2528)

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