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unable to add Remote Desktop Session Host to any collections of our RDS Farm

Romuald BECQUE 0 Reputation points
2025-02-27T10:56:48.9533333+00:00

Hello,

we've got a problem, we can't add new Remote Desktop Session Host to any collections of our RDS Farm.

Configuration:

  • OS: Windows 2022 DataCenter
  • 2 Brokers with Round Robin

When we create a new collection, we can add Desktop Session Hosts but on existing collections it doesn't work.

We can delete RDSH from collections but adding servers failed.

I don't find any logs.

We are in french language so we have this message when we tried to add Desktop Session Hosts to a collection:

User's image

Does anybody got an idea of what to do?

Thank you very much.

Windows Server Remote and virtual desktops Remote desktop services and terminal services
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  1. Mars Shan-MSFT 1,085 Reputation points Microsoft External Staff
    2025-03-03T01:53:46.33+00:00

    Hello，

    Here are a few steps you can try to troubleshoot this issue:

    1. Ensure that the Remote Desktop Session Host servers are properly configured and added to the RDS deployment.
    2. Check if the Remote Desktop Session Host servers are reachable from the Remote Desktop Connection Broker servers.
    3. Verify that the Remote Desktop Session Host servers have the necessary permissions to be added to the collections.
    4. Check the event logs on the Remote Desktop Session Host servers for any errors or warnings that might provide more information about the issue.
    5. Make sure that all servers are running the latest updates and patches.

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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